Operations Manager

Operations Manager, Conference & Events, Birmingham City Centre, £55,000 – £65,000 per annum 

We are delighted to be partnering with our client, a well-known and high-volume conference & events centre in Birmingham city centre, to recruit an outstanding Operations Manager.

This is a fantastic opportunity for a proven hospitality leader with strong operational expertise across food & beverage, rooms, and events to take full responsibility for the site’s success and performance. Our client’s venue is a 7-day operation and requires a resilient, strategic, and commercially focused leader.

What’s in it for the successful Operations Manager?

• Salary: £55,000 – £65,000
• Free onsite parking in Birmingham city centre
• Company pension scheme
• Career development opportunities within a growing business
• Great work/life balance
• Enhanced maternity and paternity pay
• Employee Assistance Program

The successful Operations Manager will –

• Oversee all operational areas including food & beverage, rooms, and conferencing.
• Lead and inspire a large team, ensuring excellent service and guest experience at scale.
• Take full responsibility for budgets, forecasting, and financial management.
• Implement strategic initiatives to drive revenue growth and operational efficiency.
• Build a culture of engagement, accountability, and professional development.

The ideal Operations Manager candidate will have –

• Proven experience as a General Manager or senior operations leader within a high-volume B&I, conference & events, or large F&B venue.
• Strong operational knowledge across multiple departments.
• A confident and analytical approach to financial management.
• The resilience and adaptability to thrive in a 7-day operation.
• Excellent leadership and communication skills, with a passion for developing teams.